IST 1070 - IT Support Skills

Institution:

Motlow State Community College

Subject:

Description:

This course introduces the students to the basics of delivering support within an organization. The student will learn how to efficiently prepare, accomplish, document, evaluate, and present the research to the customer. Special emphasis is given to customer service soft skills. Not part of a Tennessee Transfer Pathway.

Credits:

1.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.mscc.edu

Phone Number:

(931) 393-1500

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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