BUSN 1350 - Sales and Service

Institution:

Northeast State Community College

Subject:

Description:

Service and Sales is an introduction to the fundamentals of customer service and selling. Topics may include developing and conveying a positive attitude, identifying buying motives and customer needs, developing and delivering a sales presentation, customer approaches, sales strategies, and cultivating repeat business through customer service.

Note: This course was formerly BSMG 1130

3 Credit Hours - 3 Lecture Hours - 3 Contact Hours

Note: Course not designed for transfer.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.NortheastState.edu

Phone Number:

(423) 323-3191

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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