• HTM 225: Prin/Sci of Foodservice Baking

  4.00 Credits

  The University of Tennessee - Knoxville

  
  This course will cover the basics of a bakeshop focusing on leavening agents, binding ingredients, and fats. With the ingredients of salt, flour, water, and yeast students will learn basic bread making of multiple styles of bread. Desserts covered in this course consist of custards, cakes, pies, and pastries. Contact Hour Distribution: 2 hours lecture and 2 hours lab.
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• HTM 299: Beverage Management

  3.00 Credits

  The University of Tennessee - Knoxville

  
  This course is designed as an overview of contemporary issues in beverage management, including general instruction in wines, beers, spirits and the legal implications relative to their selling, serving, and consumption.
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• HTM 311: Hum Res Mgt/Hospitality/Retail

  3.00 Credits

  The University of Tennessee - Knoxville

  
  The core concepts of managing an organization’s culturally-diverse workforce ― recruitment and selection, training and development, and employee relations. (Same as RCS 311.)(RE) Prerequisite(s): HTM 210 or HTM 211 or HTM 212, or RCS 210.
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• HTM 326: Finan Mgt/Hospitality Industry

  3.00 Credits

  The University of Tennessee - Knoxville

  
  Budget, cost analysis, computer, financial statement use in decision-making in lodging and foodservice systems.(RE) Prerequisite(s): HTM 210, HTM 211, and ACCT 200.
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• HTM 335: Adv Foodservice Techniques

  4.00 Credits

  The University of Tennessee - Knoxville

  
  This course will cover protein fabrication and cookery, sauce production, starches, grains, vegetables, and plate presentation. Students will learn recipe and menu writing along with the ability to prepare bulk quantities of food. Contact Hour Distribution: 2 hours lecture and 2 hours lab.(RE) Prerequisite: HTM 101 or FDSC 100.
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• HTM 361: Issues/Trends Customer Service

  3.00 Credits

  The University of Tennessee - Knoxville

  
  Building competencies in providing outstanding customer service in hospitality and tourism organizations. This course will create a unified approach to customer service; recognizing the importance of organization policies; internal marketing; and theories, examples, and approaches that will lead to increased business by attracting and retaining desired customers.(RE) Prerequisite(s): HTM 311.
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• HTM 390: Lead/Manage Corp Culture

  3.00 Credits

  The University of Tennessee - Knoxville

  
  This class has been designed to address the unique transitional needs of hospitality students as leaders and pillars within today’s society. More specifically, we will use this course to promote personal and professional development awareness. You will learn soft skills that assist with the development of individual leadership and organizational leadership tactics. This course will be structured to address self-awareness or self-mastery, to address the psychological issues that accompany your transition in today’s diverse workforce.(RE) Prerequisite(s): HTM 311.(DE) Prerequisite(s): HTM 326, and ENGL 101* and ENGL 102*.
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• HTM 410: Strategic Market Hosp/Tourism

  3.00 Credits

  The University of Tennessee - Knoxville

  
  Partnering with stakeholders within the hospitality and tourism industries to assist with enhancing tourism. Explores socio-cultural impacts of tourism and hospitality industries in order to sustainably create marketing plans for industry partners. Enhances soft skills through leadership, team building, and communication activities. Build on the principles of marketing knowledge from previous courses to promote their destination in a sustainable manner. Creates socially responsible future tourism consultants that understand strategic marketing plans that benefit all stakeholders in the community.(RE) Prerequisite(s): HTM 311, HTM 326, and MGT 300.
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• HTM 425: Legal Issues in Service Mgmt

  3.00 Credits

  The University of Tennessee - Knoxville

  
  Legal rights and responsibilities of service industry managers, their staff, and clientele.(RE) Prerequisite(s): HTM 311.Registration Restriction(s): Hotel, restaurant, and tourism major.
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• HTM 435: Adv Event Planning and Design

  3.00 Credits

  The University of Tennessee - Knoxville

  
  Management techniques used in the execution of meetings, marketing, conventions, and special events. Emphasis on integration of management principles and strategic planning.(RE) Prerequisite(s): HTM 212.Registration Permission: Consent of instructor.
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