3.00 Credits
This course examines the importance of understanding human relations in the workplace and developing theskills necessary to foster more effective communication and motivation. It is designed to help you gain insights into specific people skills that you can use on the job to motivate people, communicate better, and create more effective teams. It provides a basic knowledge of behavior as it relates to the way people (individuals and groups) act in organizations as well as the organization system itself. It encompasses a wide range of topics such as values, attitudes, perception, and ethics of individuals, motivation of individuals and groups, team building, effective communication, leadership and management, conflict and negotiation, training and development, performance appraisals, and cultural changes.