• HMGT 1300: The Guest Experience

  3.00 Credits

  Pellissippi State Community College

  
  This course covers the many aspects of exceptional customer service, including the benefits and barriers of great customer service, how to project a customer friendly image, how to measure customer satisfaction levels, and techniques for dealing with demanding customers. Activities include development of a personal action plan to improve customer service skills.
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• HMGT 2040: Principles of Tourism

  3.00 Credits

  Pellissippi State Community College

  
  This course provides an overview of the history and implications of travel and tourism as economic, political and cultural forces, and explores the effect of tourism development on the quality of life of the host society.
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• HMGT 2280: Hotel Operations

  3.00 Credits

  Pellissippi State Community College

  
  This course provides a solid overview to every aspect of hotel management. Topics include the hotel development and opening process, the general manager's role, financial control and information management, the front office, housekeeping, security and engineering, the food and beverage division, marketing and human resources policy.
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• HMGT 2900: Special Topics in Hospitality

  1.00 - 3.00 Credits

  Pellissippi State Community College

  
  This course is designed to cover emerging technologies in hospitality and new products, services, theories and applications. Content will vary as this course is a means for classes to explore topics not covered in the general curriculum. May be repeated for credit with departmental permission.Prerequisite: HMGT 1030 or department consent
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• HMGT 2910: Hospitality Internship

  3.00 Credits

  Pellissippi State Community College

  
  This course is a supervised off-campus work experience with area businesses and organizations in the culinary arts and hospitality fields. Individual conferences are arranged instead of class attendance.
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• HPRO 2100: Wellness Concepts & Practices

  3.00 Credits

  Pellissippi State Community College

  
  No course description available.
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• HSP 2200: Intro to Hospitality II

  3.00 Credits

  Pellissippi State Community College

  
  No course description available.
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• HUM 1001: Humanities Gen Ed Core

  3.00 Credits

  Pellissippi State Community College

  
  No course description available.
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• HUM 1002: Humanities Gen Ed Core

  3.00 Credits

  Pellissippi State Community College

  
  No course description available.
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• HUM 1003: Humanities Gen Ed Core

  3.00 Credits

  Pellissippi State Community College

  
  No course description available.
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